Last updated: October 2026
Privacy Policy
This policy explains what information VPNSPA handles across its website, user panel, and subscription service, why it is used, and how users can manage it.
Account and Order Data
No email address is needed to create an account; a username and password are sufficient. An email address is not required for registration. Avoid including unnecessary personal information in your username or support tickets. Account credentials are used to verify identity, maintain your login session, and prevent unauthorized account use. Never submit your password through a support ticket.
To provide subscriptions and verify payments, this service processes account identifiers, selected plans, order status, transaction references, and usage summaries. Support ticket content is used to answer questions, review refunds, and handle account requests. Usage summaries calculate remaining data and do not include details of websites visited.
No-Logs Policy and Connection Handling
VPNSPA follows a no-logs policy. It does not record which websites users visit or retain browsing content, visited domains, or DNS query history, nor does it link accounts to specific browsing activity.
Connection logs are not retained persistently. Session state may be processed temporarily during a connection to forward data and measure usage. It is not used to build browsing histories and is released when the connection ends. Account usage summaries and order records are billing data, not connection logs. When reporting a problem, share only the necessary error message and do not send client logs containing full subscription credentials.
Usage Statistics and Local Storage
Website usage statistics help us understand traffic sources, reading patterns, and use of site features. They may include pages visited, referring pages, browser type, and interaction events. Website statistics are separate from browsing activity on subscription routes and are not used to record external websites visited through those routes.
Cookies and browser local storage may save essential session state, login credentials, and language preferences, depending on the page. You can clear this data in your browser; doing so may require you to log in again or reset your preferences. Logging out and clearing browser storage do not delete account data from our servers.
Third-Party Payments and Information Sharing
Supported payment methods are Alipay / WeChat Pay / USDT. Payments are handled by the relevant third-party payment service or transaction network, and their data practices are governed by their respective policies. VPNSPA uses order numbers, payment status, and necessary transaction identifiers to verify orders. Users are not asked to provide payment account passwords in support tickets.
Information is shared only as needed to provide the service, process payments and refunds, maintain service security, or meet applicable legal obligations. Information sent to payment processors is limited to what is required to complete the transaction. USDT transactions may have publicly searchable on-chain records; deleting an account on this site cannot remove records from the transaction network.
Retention and Data Deletion Requests
Account data is retained for as long as needed to provide account services. Order and refund records are kept as needed for transaction reconciliation, dispute handling, and applicable legal requirements. Usage statistics are retained only as long as needed for analysis, then deleted or de-identified. There is no single retention period for all data; each category is handled according to its purpose, and connection logs are not retained persistently.
Users can log in to the panel and submit a request to access, correct, or delete account data through the support ticket portal. Account ownership must be verified before processing. Deletion may affect login, subscription access, and order lookup. Data needed to meet legal obligations or resolve an ongoing dispute will have its use restricted and be removed when the retention basis ends.
Policy Updates and Questions
Updates to this policy will be posted on this page, and the last-updated month at the top will be changed. Important changes to data use or user rights will be announced on the website or in the user panel. Review the latest information before submitting data or using the relevant features.
If you have questions about data handling or want to check the status of a deletion request, contact us through a panel support ticket. State the type of data and purpose involved. Do not include passwords, full subscription URLs, or payment information unrelated to your request. See the Terms of Service for rules governing use of the service.